Sales Support Specialist

Chennai, Tamil Nadu
Work Type: Full Time

Responsibilities of Sales Support Specialist

  • Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
  • Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
  • Support sales staff by completing and processing orders and keeping all other senior stakeholders informed of any issues with the closure of leads.
  • Ensure the sales team is on track to meet Week on Week and month-end goals by sharing innovative lead-generating ideas from Marketing Team's end.
  • Provide all necessary data to senior management upon request and coordinate meetings between departments
  • Prepare timesheets and targets for sales teams
  • Establish active communication and engagement with all other departments to help out whenever necessary
  • Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request. 

About You:

  • Any Bachelors Degree
  • Minimum 2 - 3 years experience in a similar role.
  • Experience in supporting senior-level management including making travel arrangements and scheduling a weekly meetings.
  • Working knowledge of Excel spreadsheets using lookup and pivot tables, including other data management software
  • Demonstrated ability to assist sales teams with any additional work as needed with a can-do attitude
  • Must have excellent communication skills (Fluency in Tamil and English)
  • Be strongly skilled in data entry, travel organisation and customer service including basic math and reporting skills
  • Attention to detail is necessary as well as being a people person with excellent customer service knowledge


  • Be part of a young & energetic team
  • Experience relaxed and efficient work culture.
  • Develop new skills across various departments.
  • Constantly pushing the boundaries of what’s possible in a workspace.
  • A collaborative work environment that helps you succeed.
  • Salary based on the quality of the assessment.
  • Get recognized for your work at all times

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